Project Referrals

Professionals can refer to Money Advice Plus for short to medium term advice and casework, provided that your client falls into one of the eligible groups we are currently funded to work with. For more details, look at our current projects, or contact Referrals on  0808 196 3699 to discuss further.

If you complete our online form we will try to match your client with one of our Projects or arrange a call back from the Moneyworks Advice Line if they don’t meet the eligibility criteria.

If your referral is for The Financial Support Line for Victims of Domestic Abuse (casework service) please use this referral form FSL Casework Referral Form. If you would like more information about the service, it can be found here

Referring for Support Services –  Social Workers

Social Workers in Brighton & Hove can refer to our B&HCC funded service: Money Management and Cash Handling Services for Adults with Care Needs. We offer the same service for clients living in East & West Sussex, but you will need to agree funding before we can work with a client.

  • we specialise in working pro-actively with hard-to-reach clients who cannot access mainstream advice
  • we can give practical help in sticking to a budget, with our money handling service
  • we can work with clients who lack capacity, can become appointees for welfare benefits, or deputy appointed by the Court of Protection

For more information, on any of these services, or to discuss a possible referral call 08081 963699 and ask for Referrals.

Who can be referred for Money Support?

Anyone who has had a Social Care Assessment or Mental Health Care Plan Assessment and needs our help. We can accept referrals for people living in their own home, or in hospital in Brighton & Hove. People in residential care who require money-handling are usually supported by the Council finance team but there may be exceptions to this.

How to make a referral

Fill in a referral form available here

You’ll then need to password protect this & email it with a care plan to

What happens next?

The referred person will be offered an assessment appointment as soon as possible and we’ll help with any money matters needing urgent attention. Our first aim is to help stabilise their financial position and we’ll then look at factors in more detail to consider their priority rating on the waiting list and estimated waiting time before a fuller service can be offered. We’ll also consider if there’s another Money Advice Plus project or service available elsewhere, which may be able to help support the client better (and more quickly).

To Refer Yourself

Money Advice Plus cannot always offer face-to-face appointments for advice, this depends on what current projects we have running.

We would like anyone seeking advice who lives in Brighton & Hove to call the moneyworks adviceline on 0800 988 7037, and speak to a telephone adviser in the first instance. The adviser will take your details, and will offer you advice straight away. If you need a face-to-face appointment the adviser can refer you to an agency offering this – this could be one of our projects or with a different advice agency. This may depend on your circumstances eg where you live and what sort of help you need.

If you are referred to Money Advice Plus we will contact you to make an appointment.

If you live outside  Brighton & Hove, please check here for projects which might help, and how to contact us.

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