Brighton and Hove City Council are consulting on proposals to increase the financial support available for low income households to help with Council Tax bills.   

If you’d like to get more information and give your opinion via the survey, please click this link:’. 

Please note that the consultation closes on   

1 December 2020




Corona Virus/ Covid-19 Update

Covid19 is impacting severely on how we can deliver our services. We are taking action to maintain services and prioritise key areas during the coronavirus (Covid-19) pandemic.

Most of our advice services are running as usual, with appointments by telephone instead of face to face meetings.

Our adviceline is running as normal on 0800 988 7037 – and we will shortly be expanding the opening hours.

Please do not visit us at our office – please telephone us on 08081 963699 instead. We have made alternative arrangements with all clients who normally see us in our office.

These links may be useful:

Support for those affected by Covid-19 (from
HM Treasury)
Understanding Universal Credit Coronavirus
page, (from Department for Work and Pensions)
Coronavirus: Employment rights and sick pay
(House of Commons Library)

We have carried out risk assessments to ensure safety, as far as possible, for our staff and clients during the pandemic.

These can be read here:

Covid 19 risk assessment for Eastbourne office 

Covid 19 risk assessment for Hove office

Money Advice

Getting Advice & Support

Find out how to access free debt and benefits advice, and money support services
Find out more

Refer a Client

Information for professionals looking for help for their clients
Find out more

Volunteer & Paid Opportunities

Current job vacancies, and volunteering opportunities
Find out more

Commissioning a Service

Working in partnership with us, commissioning services, training courses and information for funders.
Find out more


Client Information

Get Advice

How to get advice & money support
Find out more


Confidentiality, safeguarding, complaints and other policies
See More

Information for clients

Here is the information given to all new clients
Find out more

BSL deaf advice

Access BSL advice for deaf clients
Find out more
More Info

News & Events

View All

Send us a message today Or call 08081 963699

Data that you provide will be kept confidential to Money Advice Plus, except in certain circumstances in accordance with our confidentiality policy. (eg if a vulnerable person is in immediate danger, we may have a duty to act)
For more information see our website privacy notice

  • Website Privacy Notice

    Money Advice Plus’ website provides 3 ways that individuals can directly provide us with data: a “contact us” form, a newsletter signup, and an online chat portal. Contacts via these routes will be classified as coming from one of the following, & will be dealt with as set out below:
    • Potential Clients (ie a request for advice)
    • Referrers/ partners
    • Potential employees (eg enquiring about a job, volunteering opportunities)
    • Supporters
    Potential Clients:
    In the event that we reply to a request for advice by giving advice, then an individual is classified as a client. This means a record of the contact & advice given will be kept in accordance with our procedures. Our client privacy notice is here Money Advice Plus Client Privacy Notice.docx
    We follow our safeguarding & confidentiality policies, Confidentiality Procedure.docx
    This means there may be certain circumstances in which we do not keep information confidential (eg safeguarding).
    If we reply to an enquiry to say that we cannot help, or with signposting to another agency then data will be kept for only long enough for us to determine that we have dealt with the contact appropriately. (eg no longer than 12 months) Referrers/ partners
    Information will be dealt with & kept as appropriate and this is not personal data as covered by data protection act – unless it concerns a client (see above). Potential employees (eg enquiring about a job, volunteering opportunities)
    We will keep data only for long enough to determine that we have dealt with the enquiry as appropriate (usually no longer than 6 months). For more information our employee privacy notice is here Money Advice Plus Employee Privacy Notice.docx Supporters
    Individuals can sign up for our newsletter or contact us for more information. For more information our supporter privacy notice is here Money Advice Plus Supporter Privacy Notice.docx
  • This field is for validation purposes and should be left unchanged.
Leave Site
Responsive website designed & developed by