Our specialised services
Mental health support
At Money Advice Plus, we understand how financial concerns and mental well-being are closely connected. Our specialised services are designed to provide practical, compassionate support that empowers individuals to take control of their financial situation, alleviating anxiety and enhancing quality of life.
Our service is flexible and person-centred. We tailor our approach to meet the unique needs of each individual, offering personalised financial management plans that support both mental and financial well-being. Whether it’s budget administration, bill payments, or protection from economic abuse, our experienced team is here to assist.
What we offer
Money handling service: We manage funds for clients who may struggle to handle money independently. This includes paying bills, budget planning, and safe cash delivery.
Appointee and deputy services: We act as Appointees for benefits management or as Deputies appointed by the Court of Protection for clients who lack the capacity to manage their own finances. This gives us full responsibility for benefits claims and the financial security of our clients.
Individualised support plans: We work with each person to create a financial plan that empowers them, helps prevent overspending, and ensures their essential needs are met.
Eliza* was referred to us by the NHS Mental Health Assertive Outreach Team in July 2022. Eliza has schizoaffective disorder, colitis & Crohns disease and is a polysubstance user. We met with Eliza along with the Assertive Outreach Team to discuss what support she needed. We established that Eliza was not receiving all the income she was entitled to, and was in face receiving less than 50% of her entitlement. As a result of this she was often going without food and essentials. Eliza was also on the verge of eviction due to arrears with their service charge.
We took on an Appointee-ship for Eliza with the Department for Work and Pensions and got all her benefits set up correctly. The result of this work has meant we have set up regular payments to ensure her essential household bills are paid. We transfer the remaining funds to Eliza throughout the week to ensure she has access to regular cash. Previous to our service being involved, Eliza would go for long period of time – up to four weeks – with no money. Today, Eliza is no longer at risk of eviction as her service charge arrears have been cleared and there are now regular payments being made.
Victim Survivors of Economic Abuse
Economic abuse is a legally recognised form of domestic abuse, affecting thousands of people across the UK every year. It has devastating and long-lasting impacts, robbing individuals of their financial independence and trapping them in harmful situations. At Money Advice Plus, we are committed to helping victim-survivors regain control and rebuild their lives.
Economic abuse is when an abuser uses finances as a tool of control. This can mean restricting a person’s access to money, sabotaging their employment, or building debt in their name. Often, it goes hand-in-hand with other forms of domestic abuse, making it even more challenging for victims to escape and recover.
Restriction, exploitation and sabotage – these behaviours create a web of financial instability, making it difficult for survivors to access essential resources and plan for a secure future.
What we offer
Financial Support Line: Our Financial Support Line provides immediate, expert guidance for anyone experiencing financial difficulties as a result of domestic abuse. Our trained advisors understand the complexities of economic abuse and offer compassionate, trauma-informed support.
Casework service: For those needing more in-depth assistance, our Casework Service offers tailored, long-term money and debt advice. We help navigate debt solutions, maximise income, and secure financial stability through a personalised approach that prioritises safety and well-being.
Trauma-informed Approach: We know that economic abuse can make victims feel vulnerable and anxious. That’s why our advisors are trained to listen, believe, and provide practical advice that empowers you to make informed decisions. We give you options and work with you to plan each step toward economic independence.
