Do you need support with welfare benefits or debts?
The information below will direct you to the right advice and support.
Do you live in Brighton & Hove?
If so, we have a range of projects providing specialist debt and welfare benefits advice, and financial capability coaching, which you may be able to access.
Are you a victim-survivor of Domestic Economic Abuse?
We provide specialist debt advice services for victim-survivors who may have experienced economic abuse or are struggling with their money.
Are you a Housing Association tenant?
We work with several housing associations, providing specialist money advice for their tenants. Click on ‘read more’ to see whether your housing association is one we work with.
Do you live in East Sussex & need help with benefits because you or your family is affected by cancer?
We can support you with benefits advice through our Macmillan Welfare Benefits Advice Service.
Help if you live in Brighton & Hove
If you live in Brighton & Hove and:
- You are a tenant or leaseholder of Brighton and Hove City Council, OR
- You are receiving secondary mental health services,
you can access free telephone or face-to-face debt advice.
To access these services, or to find out if another Money Advice Plus project can help, please call 0300 304 8004 or email mapsreferrals@moneyadviceplus.org.uk
We have a number or other projects for people living in Brighton & Hove which you may be able to access depending on your circumstances:
- From 1st April 2025 a new Advice & Financial Inclusion Partnership will deliver services for residents in Brighton & Hove via a single point of contact at Citizens Advice Brighton & Hove. You should click here to get help. They can refer you to partners for advice and casework after assessing your situation. The Partnership is funded by Brighton & Hove City Council and fundraisers from other sources to try to maximise the advice, financial inclusion and food and energy help that residents need.
- If you need urgent help to get food don’t wait for an advice appointment please go to the Food Partnership Emergency Food website.
- If you need urgent help with energy issues please contact Energyworks.
- Immigration Advice (level 1), welfare benefits advice and debt advice are available at regular drop in sessions at the Refugee One Stop Shop, BMECP Centre, 10a Fleet Street, Brighton BN1 4ZE. Call us on 0300 3048004 to find out when sessions are taking place.
Partner Organisations
Find out more below & contact any of them directly for help:
Are you a victim-survivor of Domestic Abuse?
Money Advice Plus runs the Financial Support Line for Victims of Domestic Abuse , and it is part of our partnership work with Surviving Economic Abuse (SEA). The service provides dedicated support to victim-survivors with their money worries, providing the opportunity to regain financial control and economic stability.
To contact the Financial Support Line for advice and guidance call our freephone number 0808 1968845 between 9am–5pm Monday to Friday. Unfortunately, volume on the Line is very high, so it may take a while to get through. Please do keep trying.
The Financial Support Line provides a safe space for the victim-survivor to discuss their financial situation and allow them to prioritise issues and move forward with economic safety. While advisers on the Line cannot help with everything, they can give strategies for dealing with debt, including coerced debt, discuss welfare benefit issues, support in developing a budget, look at problems being experienced with utility companies and other bills, talk through how to safely open a new bank account or work through problems being experienced with banking, and in some cases, signpost or refer to apply for small grants if there is severe financial hardship.
Are you a Housing Association tenant?
The housing associations we work with to provide debt and benefit advice for tenants who are struggling with money are:
- Hexagon Housing Association
- L&Q Group (part of the Pound Advice partnership)
- Sovereign Housing Association
- Victory Homes
If you are a tenant of one of these housing associations and would like to access our service either contact your landlord and ask to be referred to us, or call us on 0300 3048004 to find out more.
Do you or a family member have cancer and are struggling with benefits and live in East Sussex?
If you or a family member have cancer and are struggling with benefits and live in East Sussex we may be able to support you through our East Sussex Macmillan Welfare Benefits Service.
The service offers free and impartial advice on the full range of welfare benefits. We offer benefits entitlement assessment, help to claim benefits (completion of forms), challenge decisions including appeals, and access Macmillan grants and other charitable funds.
One-off advice or ongoing case work as required. Signposting of other financial and debt problems to appropriate free organisations where required.
Please call 01323 635989 or email macmillan@moneyadviceplus.com to find out more.
