Money Advice for Wellbeing

If you are experiencing mental ill-health and live in Brighton and Hove our specialist Mental Health and Money Advisers are here to help. We can help make sure you are getting all the benefits you are entitled to, and find solutions to any debt worries you have. Due to funding restrictions on this project we can currently only work with you if you are receiving secondary mental health services from Brighton and Hove but we have other projects that can help you too so please do contact us and we will do what we can to find the right adviser for you.

We have been working with in-patients at Mill View Hospital and people in the community with mental ill-health for over 20 years. We understand that it is difficult to pick up the phone or talk to us some days and we will find ways to make sure you can use the help we can give you.

We know there is always a solution to debt worries, even when your finances feel out of control and you are scared to think about them. Getting into debt can happen to any of us and it is nothing to feel ashamed of.

We are part of the UOK Brighton and Hove, which offers a whole range of help and support for people in Brighton and Hove who are experiencing mental illness – more details can be found on their website:  or by phoning their central access point on 0808 196 1768.

You can contact us directly to make an appointment for debt and/or benefit help on 0808 196 3699 or email us at

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Other Services

Money Management Support Service

This is what we call the ongoing help and support service we give our clients, and this includes money handling where it’s needed. Helping you manage your money means you can keep as independent as possible, while tackling the issues in a calm and practical way.

People find money handling useful for different reasons. Some examples are:

  • people who can’t get out to the bank to access cash – we can receive your benefits, and deliver money to you in your home
  • people with substance misuse issues – we can receive your fortnightly and 4-weekly benefits, and give you a smaller, more manageable amount a couple of times a week to help you budget
  • people with learning disabilities and people with mental illness, or dementia – we can support by paying your bills for you, so you don’t have to worry

We support people in lots of different ways, depending on what’s needed. Everyone’s needs are different and so our help can range from simply offering advice to filling in benefit claim forms, handling money or visiting you at home to bring your money. We help take the stress out of the situation and can give you the skills and information to manage your finances in the future.

This service is available to Sussex residents referred to us by professionals working on their behalf, like Social Services. Funding is needed to take on a client for this service, which is normally arranged by the referring professional (more information here) . Our service is normally free to clients, but where funding is not available, clients can choose to pay directly for a service. Money Guardians is what we call our service for self-funding clients.

Everything we do is:

  • confidential
  • impartial


We are recognised as a Corporate Appointee by the Benefits Agency. This allows us to claim and receive social security benefits for those unable to do so themselves.

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Drop in advice desks

At the moment we offer a drop in advice desk at the BMECP every two weeks on a Friday:

Refugee One Stop Shop, BMECP Centre, 10a Fleet Street, Brighton BN1 4ZE. Drop-in desk every two weeks on a Friday between 11am and 2pm.  Call 01273 664000 to find out when the adviser will next be there.

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Advice For Residents Of Housing Associations

If your landlord is a housing association you may be able to access our telephone advice & casework services. We currently work with residents of: Hexagon, London and Quadrant, Moat, Paragon, Sovereign and Victory Housing Associations. Please call us on 01323 685999 or email for more information.

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Financial Support Line for Victims of Domestic Abuse

We are funded by Home Office to provide short term advice and guidance to victim-survivors of domestic abuse who live in England and Wales. The aim of he service is to increase the economic safety and stability for the victim-survivor. Please contact the Financial Support Line on our freephone number 08081968845.  

We are funded by the Money and Pension Service, CISCO and the Rayne Foundation to run a debt casework service for victim-survivors of domestic abuse and to pilot the Economic Abuse Evidence form. For further information and a referral form please go to Financial Support Line



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East Sussex Macmillan Welfare Benefits Advice Service

If you live anywhere in East Sussex and you or a family member have been affected by cancer, our specialist welfare benefits advisers may be able to help you adjust to changes in your financial situation. We offer in-depth telephone advice & home visits. For more information call 01323 635989.

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Advice for Brighton & Hove Council Tenants & leaseholders

If your landlord is Brighton & Hove City Council; or you are a leaseholder of the Council (you own a flat and pay the council for maintenance and ground rent), we can arrange a telephone or face to face appointment with you to help you with any personal debts or benefit issue. We can advise you on things like:

  • whether an IVA is a good way to deal with your debts (it probably isn’t),
  • getting your debts written-off with a Debt Relief Order,
  • working out what you can afford to pay and what you need to pay to people you owe money to,
  • making a claim for disability benefits,
  • finding out whether you would be better off on Universal Credit,
  • appealing a benefit decision you don’t agree with
  • working out a way to pay your water bill

We are able to see people face to face again at our office in Hove and hope to be back at other places around the city soon.

If you are a council tenant or council leaseholder and would like help with debts or benefits please call 0808 196 3699 (free) and ask for Madeleine or email

To talk to an adviser directly to see if they can answer your question without waiting for an appointment you could ring our Moneyworks Adviceline.

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Telephone Advice Line – Moneyworks

Moneyworks is a council-funded project, which aims to provide cohesive and comprehensive money and debt advice to residents of Brighton and Hove. We run a telephone advice service on behalf of the Moneyworks partnership of providing free, independent advice to residents of Brighton and Hove on a whole range of money issues including dealing with debt, maximising income, paying for fuel etc.

Call 0800 988 7037 (freephone)

Opening times (may vary)

Monday: 3.00 pm – 5.00 pm
Tuesday: 9.00 am – 1:00 pm
Wednesday & Thursday: 12:30 pm – 4:30 pm
Friday: 10:00 am – 2:00 pm


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