Other Services

Money Management Support Service

This is what we call the ongoing help and support service we give our clients, and this includes money handling where it’s needed. Helping you manage your money means you can keep as independent as possible, while tackling the issues in a calm and practical way.

People find money handling useful for different reasons. Some examples are:

  • people who can’t get out to the bank to access cash – we can receive your benefits, and deliver money to you in your home
  • people with substance misuse issues – we can receive your fortnightly and 4-weekly benefits, and give you a smaller, more manageable amount a couple of times a week to help you budget
  • people with learning disabilities and people with mental illness, or dementia – we can support by paying your bills for you, so you don’t have to worry

We support people in lots of different ways, depending on what’s needed. Everyone’s needs are different and so our help can range from simply offering advice to filling in benefit claim forms, handling money or visiting you at home to bring your money. We help take the stress out of the situation and can give you the skills and information to manage your finances in the future.

This service is available to Sussex residents referred to us by professionals working on their behalf, like Social Services. Funding is needed to take on a client for this service, which is normally arranged by the referring professional (more information here) . Our service is normally free to clients, but where funding is not available, clients can choose to pay directly for a service. Money Guardians is what we call our service for self-funding clients.

Everything we do is:

  • confidential
  • impartial

Appointees

We are recognised as a Corporate Appointee by the Benefits Agency. This allows us to claim and receive social security benefits for those unable to do so themselves.

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Advice For Residents Of Housing Associations

If your landlord is a housing association you may be able to access our telephone advice & casework services. We currently work with residents of: Hexagon, London and Quadrant, Moat, Paragon, Sovereign and Victory Housing Associations. Please call us on 01323 685999 or email advice@moneyadviceplus.org.uk for more information.

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Financial Support Line for Victims of Domestic Abuse

We are funded by Home Office to provide short term advice and guidance to victim-survivors of domestic abuse who live in England and Wales. The aim of he service is to increase the economic safety and stability for the victim-survivor. Please contact the Financial Support Line on our freephone number 08081968845.  

We are funded by the Money and Pension Service, CISCO and the Rayne Foundation to run a debt casework service for victim-survivors of domestic abuse and to pilot the Economic Abuse Evidence form. For further information and a referral form please go to Financial Support Line

 

 

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East Sussex Macmillan Welfare Benefits Advice Service

If you live anywhere in East Sussex and you or a family member have been affected by cancer, our specialist welfare benefits advisers may be able to help you adjust to changes in your financial situation. We offer in-depth telephone advice & home visits. For more information call 01323 635989.

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