If you live in one of the areas covered by Eastbourne Borough Council or Lewes District Council (if you pay Council Tax, the authority that you pay, or you can check here
we can arrange a telephone appointment with you to help you with any personal debts or benefit issue. We can advise you on things like:
To arrange an appointment, please call 01323 635999
Money Management Support Service
This is what we call the ongoing help and support service we give our clients, and this includes money handling where it’s needed. Helping you manage your money means you can keep as independent as possible, while tackling the issues in a calm and practical way.
People find money handling useful for different reasons. Some examples are:
We support people in lots of different ways, depending on what’s needed. Everyone’s needs are different and so our help can range from simply offering advice to filling in benefit claim forms, handling money or visiting you at home to bring your money. We help take the stress out of the situation and can give you the skills and information to manage your finances in the future.
This service is available to Sussex residents referred to us by professionals working on their behalf, like Social Services. Funding is needed to take on a client for this service, which is normally arranged by the referring professional (more information here) . Our service is normally free to clients, but where funding is not available, clients can choose to pay directly for a service. Money Guardians is what we call our service for self-funding clients.
Everything we do is:
We are recognised as a Corporate Appointee by the Benefits Agency. This allows us to claim and receive social security benefits for those unable to do so themselves.
If your landlord is a housing association you may be able to access our telephone advice & casework services. We currently work with residents of: Hexagon, London and Quadrant, PA, Sovereign and Victory Housing Associations. Please call us on 01323 635999 or email firstname.lastname@example.org for more information.
We are funded by Home Office to provide short term advice and guidance to victim-survivors of domestic abuse who live in England and Wales. The aim of he service is to increase the economic safety and stability for the victim-survivor. Please contact the Financial Support Line on our freephone number 08081968845.
We are funded by the Money and Pension Service, CISCO and the Rayne Foundation to run a debt casework service for victim-survivors of domestic abuse and to pilot the Economic Abuse Evidence form. For further information and a referral form please go to Financial Support Line
If you live anywhere in East Sussex and you or a family member have been affected by cancer, our specialist welfare benefits advisers may be able to help you adjust to changes in your financial situation. We offer in-depth telephone advice & home visits. For more information call 01323 635989.