Advice and help with fuel bills this winter
Money Advice Plus, St Luke’s Advice Service, and partners are pleased to be offering help to deal with fuel debt and keeping your home warm this winter. We’re a friendly, knowledgeable bunch, and we look forward to talking to you about how we can help.
What we can do:
– Benefit checks & help claiming benefits, budgeting tips, and debt advice & casework
– Help switching energy providers, and other help around keeping your home warm
– Grants to help with fuel bills if you are on a low income and in an ‘at risk household’*
How to get help:
– Call the Moneyworks Adviceline on 0800 988 7037 (open Mondays 1-5, Tuesdays 9-1, Wednesdays & Thursdays 12.30-4.30, and Fridays 10-2), or
– Email email@example.com
(*’at risk households’ include people with long-term health problems or disability, people who are pregnant or who have pre-school children, and people aged 65 or over)
This work is funded by Brighton and Hove City Council, and provided in partnership by Money Advice Plus, St Luke’s Advice Service, Brighton & Hove Energy Services Cooperative (BHESCo), Local Energy Advice Partnership (LEAP), and the Council’s Local Discretionary Social Fund.
We are part of the Community Roots partnership offering advice and support to residents of Brighton and Hove who are experiencing mental ill health. Our Money Advisers can help make sure you get all the benefits you are entitled to, find solutions to your debt worries and work out a budget for you.
The Community Roots partnership offers a whole range of help and support – more details can be found on their website: https://www.communityroots.org.uk/about-us or by phoning their central access point on 0808 196 1768.
You can contact us directly to make an appointment on 01273 664000, or call the Moneyworks Adviceline on 0800 988 7037.
Money Management Support Service
This is what we call the ongoing help and support service we give our clients, and this includes money handling where it’s needed. Helping you manage your money means you can keep as independent as possible, while tackling the issues in a calm and practical way.
People find money handling useful for different reasons. Some examples are:
We support people in lots of different ways, depending on what’s needed. Everyone’s needs are different and so our help can range from simply offering advice to filling in benefit claim forms, handling money or visiting you at home to bring your money. We help take the stress out of the situation and can give you the skills and information to manage your finances in the future.
This service is available to Sussex residents referred to us by professionals working on their behalf, like Social Services. Funding is needed to take on a client for this service, which is normally arranged by the referring professional (more information here) . Our service is normally free to clients, but where funding is not available, clients can choose to pay directly for a service. Money Guardians is what we call our service for self-funding clients.
Everything we do is:
We are recognised as a Corporate Appointee by the Benefits Agency. This allows us to claim and receive social security benefits for those unable to do so themselves.
At the moment we offer a drop in advice desk at the BMECP every two weeks on a Friday:
Refugee One Stop Shop, BMECP Centre, 10a Fleet Street, Brighton BN1 4ZE. Drop-in desk every two weeks on a Friday between 11am and 2pm. Call 01273 664000 to find out when the adviser will next be there.
We can offer one-off face to face appointments to anyone who lives in Brighton & Hove, to advise about debt. We will go through your situation with you, and give you the information and advice you need to enable you to deal with your debts yourself.
You can contact us directly to make an appointment in our Brighton office: call 08081 963699
Alternatively, if you need urgent advice please call the moneyworks adviceline on 0800 988 7037 to speak first to an adviser who will also be able to refer you for an appointment if this is needed.
If your landlord is a housing association you may be able to access our telephone advice & casework services. We currently work with residents of: Hexagon, London and Quadrant, Moat, Paragon, Sovereign and Victory Housing Associations. Please call us on 01323 685999 or email firstname.lastname@example.org for more information.
We are funded by Home Office to provide short term advice and guidance to victim-survivors of domestic abuse who live in England and Wales. The aim of he service is to increase the economic safety and stability for the victim-survivor. Please contact the Financial Support Line on our freephone number 08081968845.
We are funded by the Money and Pension Service, CISCO and the Rayne Foundation to run a debt casework service for victim-survivors of domestic abuse and to pilot the Economic Abuse Evidence form. For further information and a referral form please go to Financial Support Line
If you live anywhere in East Sussex and you or a family member have been affected by cancer, our specialist welfare benefits advisers may be able to help you adjust to changes in your financial situation. We offer in-depth telephone advice & home visits. For more information call 01323 635989.
If your landlord is Brighton & Hove City Council; or you are a leaseholder of the Council (you own a flat and pay the council for maintenance and ground rent), we can also arrange to see you at one of the following desks:
Hollingdean Children’s Centre, Brentwood Road, Hollingdean
Moulsecoomb Children’s Centre, Moulsecoomb
St Richards Church and Community Centre, Hangleton
Jubilee Library, Brighton
Please note these are not drop-in sessions – you will need to be referred, and we will contact you to make an appointment. If you need advice please call the moneyworks adviceline on 0800 988 7037 to speak to an adviser who will also be able to refer you for an appointment if this is needed.